Client Overview
Forest Research (FR) is the UK’s leading forestry research agency, relying on a hybrid Microsoft environment to support its mission.
Business Challenge
Forest Research’s internal IT team was overstretched, managing a complex hybrid IT setup without specialist expertise. Key challenges included:
- Overloaded IT team, unable to focus on strategic tasks.
- Limited access to advanced Microsoft skills.
- Complex legacy infrastructure with no proactive monitoring.
Solution
ElysianIT offers comprehensive Security Operations Center (SOC) services, Managed Services, and Consultancy. ElysianIT provided fully managed support for FR’s hybrid-cloud Microsoft estate, including:
- Proactive monitoring and maintenance of on-premises and cloud systems.
- Expert support from Microsoft-certified specialists.
- Regular BAU task management for security and optimisation.
- Integration into change control for smooth updates.
Results
Freed internal team to focus on strategy. Improved performance and reliability of IT systems. Enhanced security with best practices and 24/7 monitoring. Streamlined change management.
