Client Overview
The Electoral Commission (TEC) is the UK’s independent body overseeing elections and political finance. With a diverse and dispersed workforce, TEC needed a modern digital workplace to improve collaboration, streamline processes, and future-proof its intranet services.
Business Challenge
TEC’s legacy SharePoint 2016 intranet had become fragmented, difficult to manage, and lacked intuitive user experience. Teams relied on manual, paper-based processes and siloed tools, creating inefficiencies at a time when workloads were growing and regulatory demands required tighter governance and reporting. TEC needed a user-friendly SharePoint Online intranet, integrated with Microsoft 365 apps, that would help staff work smarter, reduce duplication of effort, and open opportunities for automation.
Solution:
ElysianIT delivered a phased engagement built on proven templates, architecture, and adoption approaches:
- Content discovery and information architecture – reviewing the existing intranet and designing a scalable, extensible SharePoint Online model.
- User-friendly SharePoint Online intranet – developed and deployed with strong search, intuitive navigation, and integration with Dynamics 365, Teams, Power Platform, and OneDrive.
- Governance & adoption frameworks – tenancy governance, departmental engagement, training, and an adoption portal to support communication and onboarding.
- Process automation opportunities – identifying and piloting automation for key processes such as HR onboarding, JML lifecycle, Electoral Observers, FOI logging, and reporting workflows using Power Platform.
- Technology enablement – integrating Microsoft Teams, Viva Engage, and Microsoft Defender to enhance collaboration, security, and compliance.
Results:
Through this programme TEC achieved:
- A future-proof SharePoint Online intranet that is engaging, intuitive, and widely adopted.
- Improved efficiency and productivity by replacing manual processes with digital workflows and reducing duplication across departments.
- Smarter collaboration through the integration of Teams, Power Platform, and Viva Engage.
- Enhanced governance and compliance, with better retention, metadata, and reporting capabilities.
- A scalable foundation for continuous improvement, with Phase 2 initiatives planned to extend automation, e-discovery, and advanced retention.
ElysianIT’s approach provided TEC with more than just a new intranet – it delivered a modern collaboration platform that supports smarter, more efficient ways of working and evolves alongside the Commission’s future needs.
